Refund policy

Refund & Return Policy โ€“ QuantiVolt โšก

At QuantiVolt, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, weโ€™re here to help.


๐Ÿ”„ Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it
  • The item must be in the original packaging
  • You must provide proof of purchase (order ID)

โŒ Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products (not due to our fault)
  • Items returned without original packaging
  • Products marked as โ€œFinal Saleโ€

๐Ÿ’ธ Refunds

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed within 5โ€“7 business days

Refunds will be issued:

  • To your original payment method, or
  • As store credit (if applicable)

๐Ÿ” Replacement (Damaged/Defective Items)

If you receive a damaged or defective product:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos as proof

We will offer:

  • Free replacement, or
  • Full refund (based on availability)