Refund policy
Refund & Return Policy โ QuantiVolt โก
At QuantiVolt, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, weโre here to help.
๐ Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in the original packaging
- You must provide proof of purchase (order ID)
โ Non-Returnable Items
The following items cannot be returned:
- Used or damaged products (not due to our fault)
- Items returned without original packaging
- Products marked as โFinal Saleโ
๐ธ Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed within 5โ7 business days
Refunds will be issued:
- To your original payment method, or
- As store credit (if applicable)
๐ Replacement (Damaged/Defective Items)
If you receive a damaged or defective product:
- Contact us within 48 hours of delivery
- Share clear photos/videos as proof
We will offer:
- Free replacement, or
- Full refund (based on availability)